Resources
Explore our comprehensive resources designed to support your financial journey and empower your decisions.
Lost Debit Card
For a lost debit card, call us immediately at 866.546.8273 or download our mobile app to lock your card with the touch of a button.
Lost Credit Card
For a lost or stolen Moody Bank credit card, call us immediately at 800.367.7576 .
Account Access
When you’re on the go, it’s important to have a bank that can keep up. Moody Bank offers several quick, convenient, secure ways to access your account – so you can stay on top of your finances from just about anywhere.
Enroll in MyCardRules
MyCardRules is a card management function that can be enabled through your online banking or mobile app. This feature allows you to set card controls, add restrictions and receive transaction alerts.
What are the benefits?
MyCardRules allows you to decide when, where and who uses your cards. You can manage your spending either from our mobile app or online banking - turn your cards on or off, set spending limits and get alerts. Additionally, knowing that you've set rules, restrictions and alerts that meet your specific spending preferences adds another layer of fraud detection and prevention - and gives you peace of mind.
How does MyCardRules let me manage my cards?
Turn your card on/off
Set transaction spending limits based on dollar amount, transaction type or merchant type
Receive instant alerts on certain types of transactions, sent straight to your smartphone
Set parental controls and monitoring
Customer Service
At Moody National Bank we love to hear from our customers. If you have questions, concerns or suggestions, please reach out!
Customer Service
Hours:
Monday-Friday: 8:00 am-5:00 pm
Toll free:
1-855-259-8075
Safe deposit boxes ¹
Moody National Bank offers safe deposit boxes, in a variety of sizes, at the majority of our branch locations. Your valuable papers, jewelry, heirlooms and other important items are secured in our vaults, and accessible to you during business hours.
MasterCard ID Theft Protection™
Provides you with expert assistance 24/7 should you become the victim of Identity Theft. To bring you this benefit, MasterCard has partnered with CSID®, an industry leader in identity protection and fraud detection. To learn more or to register for early detection services with MasterCard ID Theft Alerts™, visit mastercard.us/idtheftprotection.
Reorder Checks
You can reorder personal checks online.
Debit MasterCard® Benefits
BETTER PROTECTION
Night deposit
Drop off your after-hours transactions in our safe night drops, located at all our banking centers. Deposits and payments will be posted to your account the morning of the next business day.
MasterCard Global Service™
Provides around-the-clock customer service for all of your debit card related questions. Zero Liability Protection Protects you against unauthorized purchases on your card should your card be lost or stolen.
Financial Tools
& Calculators
For any of life's financial decisions - big or small - we're here to help you get prepared, stay within your budget, and reach your goals. Utilize our quick calculators to take the guesswork out of some of our most common services.
Charitable Donation
We believe that we have responsibility to support the organizations that support our community, plain and simple. Some of our past efforts have focused on economic empowerment, affordable housing, the arts, health and social services. To apply for a charitable donation, please complete an online request.
Fundraising Event Sponsorship
There are many causes that are near and dear to our hearts. That's why if you look around the community, you'll see us actively involved in sponsoring charity luncheons, galas and golf tournaments throughout Galveston, Houston and Central Texas regions.
To apply for an event sponsorship, please complete an online request.
United Way of Galveston
Each year, we look forward to the United Way of Galveston Employee Giving Campaign. Since 2006, our employees have raised nearly $700,000 for local nonprofit agencies, right here in Galveston. In 2017, we were even awarded the Eclipse Award for demonstrating resilience throughout Hurricane Harvey, raising a record number of dollars for the corporate giving campaign. We couldn't be prouder to say that our employees live our community values, and we'll continue our deep commitment to the places we work and live.
Moody Bank Heroes
Here at Moody Bank, we're dedicated to spotlight our local, everyday heroes. So if you know someone who is doing extraordinary things in the community, a student who excels both in and out of the classroom, or anyone who you believe is working to make our community stronger, we want to hear about them. Submit your nomination for the Moody Cares Community Heroes Awards between February 1st and March 1st each year. It's our way of saying thank you for making our communities shine brighter.
Moody Bank Outstanding Volunteer- MNB Employees Only
Moody Bank Community Hero
Moody Bank Community Impact Organization
Moody Bank Outstanding Student
Moody Bank Outstanding Community Partner
Moody Bank Outstanding Teacher